They have made my experience very easy and stress free! Great at answering all the questions I had. Thank you guys, definitely recommend them!
Bar none, The Generator Team was exceptional from sale to installation and start up. In less than two weeks my new generator was installed, connected, inspected and started up. Their coordination with the different teams handling different phases of the installation worked like clockwork. As soon as one team finished the next team was quickly working on the next phase. The different inspectors were scheduled by the Generator team and they were promptly here to do their part. I highly recommend The Generator Team to anybody thinking about getting a generator.
The Generator Team did an excellent job knocking out my project. Jacob and Raul are a great team and do an excellent job communicating timelines and working around my family’s schedule. I would definitely partner with them again on a future project.
Outstanding service! The staff was attentive and helpful, making my experience exceptional!
The service was quick and the staff were friendly. The team went above and beyond! Everything was outstanding!
GREAT customer service!!!! Friendly and quick responses, answered all the questions I had very promptly.
Very thankful for the generator team and their exceptional customer service. They kept me in the loop the entire time and answered all of my questions.
Jacob, Raul, and the whole generator team (plumbers and electricians included) did a great job. They're responsive, communicative, and professional. I shopped around for quotes from a few different companies but the generator team was the most responsive. I also heard companies were starting to take advantage of demand after Hurricane Beryl and increasing prices to $20k+ but the generator team quoted a reasonable $14-15k. The team came to drop off the generator and materials once it came in, another day the plumbers came for a few hours to dig the trench and set up the gas line, and the final day was a full day to get the transfer switch and generator installed. There is an app to monitor and get updates on the generators so once installed, someone on the team will help walk through the setup and do a first time test run. Everything ran without a hitch and the site was left nice and clean. I asked about maintenance calls and such but it sounds like they aren't set up for it quite yet, hopefully in the future. Overall, I would definitely recommend The Generator Team for install.